Freight , Shipping and Delivery
All online purchase orders will be dispatched via our nominated transport company ie. TNT, Northline, Allied Express and others. All orders online are processed and dispatched from our Melbourne warehouse within 1-2 working days. Once your order is dispatched the courier/transport company will delivery the order and may take 3-7 working days. ( Regional areas and some remote areas will require additional day(s) delivery time.)
Free Delivery does not apply to sale items unless stated. Regional and remote areas will incur extra cost .
We do not delivery to Po Box addresses, Please contact us and make other arrangements.
Deliveries service are only from Monday through to Friday, 9am - 5pm (No weekends). Customers will be informed via email with a Tracking Number. Given that all our deliveries are via third party transport company, we cannot guarantee you or request a specific delivery date or time.
Please ensure that you or someone else with authority to sign on your behalf is at home during delivery. Should the transport company delivery and you are not at home at the time of delivery, a note will be left with further instructions.